ABSTRACT

The project environment is composed of the external corporate environment and the internally created corporate environment. Usually, the organizational and governance structures for a Program Management Office (PMO) group are defined and evolve over time as the organization evolves. The structure put in place by the organization has a great deal to do with how people act, behave, and make decisions within that project environment. The structure of the project environment is made up of policies, standards, procedures, defined relationships, reporting linkages, etc., that constitute the working environment within the firm. We are also aware that, in the dynamic complexity of project environments these days, well-intended actions can lead to unintended consequences. Obviously, project Lessons Learned come from postproject completion analysis. Project Lessons Learned are intended to inform and impact the future behavior of new and existing project managers in new future projects, where similar project environments were considered the "as is" process state.