ABSTRACT
The SMART technique was proposed by Edwards in 1971. It is a simple method that generates robust solutions. Currently, it still is one of the most used multi-criteria methods due to its simplicity. One of its main advantages is the need for a constant dialogue between Decision Maker (DM) and the analyst, which leads to the DM feeling a direct involvement in the all decision process. This chapter will present the methodology, where concepts as value trees, value functions, direct rating and weights will be presented with detail. Its advantage and limitations will also be addressed. As a strategy to overcome some of SMART drawback, one of its successors, SMARTS, will be described since uses linear unidimensional utilities instead of value functions, making its procedures more easily understood by DMs and, according to Edwards, reducing possible assessing errors. A set of exercises covering all topics are proposed at the end of the chapter.
