ABSTRACT
The research of the community management/DRA model is developed by focusing on eight community based service providers in Lamongan Regency in Indonesia. The dynamic and relatively fast growth of small towns often requires the implementation of more flexible structures rather than established designs of treatment plants and distribution networks. The infrastructure used to provide services may range from a sophisticated centralized network, which is usually deemed to require relatively advanced capacity and skills to build, manage and operate, to decentralized technologies such as hand pumps or standpipes, which are deemed to be simpler to build, operate and maintain. Different configurations of infrastructure, organizations and financing arrangements lead to different levels of service for consumers. Water service provisioning models encompass a particular configuration of infrastructure, the organization that operates and manages that infrastructure and an arrangement to (re-) cover the cost of providing services.
