ABSTRACT
Quality systems may be defined as techniques or methodologies a manufacturer must follow to ensure that all the products manufactured meet the specifications. In this chapter, various quality management systems have been covered. Gap assessment is also covered in the chapter. Evolution, implementation, and case studies of ISO 9001 standards have been explained in detail. Further, some other standards such as ISO 14000, TS 16949 and ISO 26000 are also explained in brief.
