ABSTRACT

Scenario generation, analysis, and development are the primary tools in the Scenario-based Engineering Process (SEP). Elicited scenarios are decomposed, using work process and task analysis, to identify the major functions, processes, or "scenes" involved, and the activities they encompass. Analysis techniques are used to understand and develop detailed representations of activities within each scenario. New scenarios (encompassing required activities and tasks), new ideas for reengineering business processes, and automation opportunities are generated, reviewed, and refined. This chapter defines scenario-related activities that drive SEP and form the core domain analysis. It then presents guidelines for eliciting and decomposing "as is" scenarios to understand the processes, tasks, performers, information, decision making, and problems involved. Finally, the chapter discusses the development, review, and refinement of "to be" scenarios that define initial requirements and prototypes for the new system, process, or opportunity for automation.