ABSTRACT
Great minds have purposes, others have wishes. The purpose of Say What? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit is to provide the people with the models and tactics needed to develop and build relationships with their constituents and clients, facilitate productive conversations and discussions before and during meetings, handle imprompt questions with confidence and executive presence, and make positive first impressions. Add country-cultural, generational, and gender differences to the mix and it’s amazing that both parties in a conversation understand each other. Focus on the techniques for instilling trust, projecting executive presence, and running effective meetings. Culled from over 30 years’ experience working with thousands of professionals in an array of industries, these approaches are time-tested and will enable the people to deliver the right message to get results at any point in their audit or project.
