ABSTRACT
We treat world-class maintenance as if it were real, universal, and something we all would want. Yet, most ideas published are only appropriate for individual companies in specific industries in certain locations.
In the book, world-class maintenance is an aspiration. It is not a thing; it is a goal. Like all human virtues, no one is pleased, generous, or always compassionate. We aspire to these things. World-class maintenance or its bigger brother world-class reliability is something we want to be moving toward, knowing once we get there, it will have moved onward.
