ABSTRACT

A great number of interrelated challenges combine when trying to improve an organization's infrastructure: project managers aren't getting the information they need to manage effectively; management fails to receive accurate forecasts of completion data; there is an inconsistent understanding of expectations. The Project Management Institute's A Guide to the Project Management Body of Knowledge (PMBOK® Guide) is an excellent point of reference for starting an examination of project management capability. Requirements Collection is the assessment and development of processes, procedures, and standards relating to the collection of the business and technical requirements of the project. Scope Definition describes how a detailed description of the project or product is developed. Scope Validation covers the verification of elements of the scope statement as acceptable deliverables. The Project Management Office (PMO) makes the lives of project team members easier by supporting the team in the areas of scheduling, status reporting, project management tools, and training, among others.