ABSTRACT

The good supervisor/manager is an effective planner of work, a source of technical knowledge, and a mediator between management that sets the policy and the employees who make the programs work. The supervisor/manager's responsibility to peers is to know and understand each of the individuals, communicate and cooperate with them in an effective manner, and provide as much help as possible when needed. For the supervisor/manager it is important to determine how much time is used for opening and reading mail, responding, attending meetings, holding conferences, and in the actual work of supervision and management. One of the frustrations of management is that policy is set and handed down, and by the time it reaches the lower level supervisory groups, the policy has been altered by intermediate management and supervisor/managers to suit themselves. The "Fundamental Management Information" discusses the function, responsibility, need for communication, and multiple roles of supervisors/managers and higher level managers.