ABSTRACT

This chapter provides an overall summary of all three cases discussed and is intended for readers who would like to get a quick overview of the book. We encourage readers to skip this chapter if they would like to work through the case on their own. Each of the three cases discussed in this book is broken down into two chapters with the first chapter describing the business problem and the second chapter covering the analysis performed to identify areas of improvement. By reading the first half of each case, readers could try to formulate their own approach toward solving the problem and then read through the second half to compare it with actual analysis performed. Even for the readers who read through the summary in this chapter, the detailed chapters provide a much deeper insight into problem solving approach used by the teams working on those projects. The chapters will walk the readers through firsthand experience of steps taken in actual improvement projects with three different companies in Oil and Gas, Electronics, and Furniture Production industries.