ABSTRACT
This chapter examines the appropriateness of two appropriate technologies; water kiosks and yard taps - in terms of how well they satisfy the water needs of consumers in low-income areas in three Kenyan cities. In spite of the progress made towards improving access to drinking water over the past decades, significant challenges remain. The lack of service provision in low-income areas is the result of a number of factors. Rapid population growth coupled with the unregulated and haphazard manner in which houses are built make it challenging for water utilities to develop water infrastructure in these areas. In recent decades, policy actors in the international drinking water and sanitation sector have promoted service differentiation as an approach to address the lack of water services provision in low-income areas. The water services sector in Kenya involves a number of different organizations that either provide water services, facilitate provision or regulate water service delivery to low-income areas.
