ABSTRACT
This Chapter provides a concise overview on the use of questionnaires.
Readers are reminded that a badly designed questionnaire can completely undermine the results of a study, and careful thought is therefore essential when designing these.
Issues such as planning, content, piloting, distribution and completion are considered and a range of possible types of questions are discussed with examples.
The importance of confidentiality is also stressed, along with some tips on how to secure accurate answers and improved response rates.
