ABSTRACT
ISSUES are controversial problems encountered when executing project activities. An issue is something that has already occurred or a problem that exists, which can impair a project’s successful completion. Unresolved issues can result in conflicts, unnecessary delays, and failure to produce project deliverables. PROBLEMS are negative difficulties or complicated situations that need to be resolved. Problems are regarded as unwelcome, harmful, or just plain wrong, requiring resolution of the existing state in deference to the desired state. RISKS are defined as events that are anticipated as possible, but that have not yet happened. Managing projects is a complex undertaking. They involve many variables, including people, money, work assignments and concerns. The process begins with the recognition of a concern levied by a stakeholder to the project manager. The collaboration and problem solving technique appears to be the most utilized approach to resolving project conflicts.
