ABSTRACT

Doerr, J. et al. has reported that the nonfunctional requirements (NFRs) of the product determine the business success as it differentiates the firm from its competitors. The missing NFRs from the developed software will impact business of both the developing firm and client firm. Thus, the impact analysis is performed employing survey of many firms at two independent levels—the developing firm level and the client firm level. The former deals with impact analysis of missing NFRs from the developed software on the software firm business while the later deals with the impact analysis of missing NFRs from purchased software by the firm on its goods/services business. The NFRs were also divided into three categories—low, medium and high representing number of NFRs missing from the released software. The impact of missing NFRs may not be at same level of damage for all these categories of firms but having same direction, i.e. positive correlation between number of missing NFRs and business success.