ABSTRACT
To avoid the costs and risks of getting it wrong, it makes sense not to repeat common operational mistakes. This chapter shares examples so that the readers can avoid them. Big change tends to be led by the government and can include both ‘carrots’ and ‘sticks’. The direction of travel is that landlords need to treat their investments as a professional business, not a sideline hobby, in order to be both compliant and competitive. There is a market-wide problem with finding consistent, credible, commercially viable and commonly accepted methods of measuring Environmental Social and Governance impacts. Carbon tracking, energy auditing, life cycle assessments and the kind of mandatory greenhouse gas reporting used by FTSE main market companies are also worth looking into. Net zero audits can be used to understand the cost of retrofitting and how it compares with one's rental income and, therefore, at what point it is commercially viable.
