ABSTRACT
Modeling is essential for smart user-centered design. This chapter explores the use of multimodal communication links for human-automation interaction by conducting a cognitive work analysis (CWA)—a versatile human factors method for developing a foundation for making improvements in any working domain. The analysis identifies communication tools in automated vehicles (AVs) and identifies and discusses how these relate to the theoretical frameworks of joint activity (JA) and distributed situation awareness. In doing so, the chapter identifies and presents visual, vocal, audio, and nonverbal communication links between driver and automation for the purpose of addressing multiple human factors design outcomes such as safety, efficiency, trust, and teamwork. It then presents the planning of tasks that need to be performed and the allocation of these tasks to both driver and automation throughout the cycle of automation. This chapter provides a framework for both academics and manufacturers to address cooperative interfaces in future AVs.
