ABSTRACT
As automated and autonomous systems become more capable of handling complex user requests and respond to a wider range of situations, human-human communication literature may become more relevant to informing human-automation interaction design. This chapter provides an in-depth overview of the decades of research that has been conducted in the continuation of tasks (i.e., handoffs, handovers, and takeovers) in human teams, a task that has been identified as one of the leading concerns in next-generation automated vehicle (AV) operation. The chapter represents a systematic review of handover strategies in high-risk domains. Such a review is important to automotive researchers and designers as it provides a wide array of strategies for communicating during task handover, irrespective of domain. This review presents findings from domains such as healthcare, aviation, and energy manufacturing for the purposes of raising situation awareness (SA) and ensuring that information transferred is useful to the incoming party. By identifying and assessing the current tools and techniques in these domains, this chapter provides 19 strategies along with examples and a review of how well they meet values of distributed situation awareness (DSA). This knowledge contributes to the foundations for handover design in AVs and serves current and new domains with a set of strategies they can implement to ensure safe task continuity.
