ABSTRACT

In CODA, people take administration to mean, in the primary definition of the Oxford Dictionary, “the process or activity of running a business, organization, etc.” The organization of the administrative function is usually and effectively dealt with by way of an organigram. The most useful of these, certainly in large organizations, is where there is an overarching organigram which is “zoomed in” at each departmental level to portray ever more detail. The delegations within the organization should be clearly and unambiguously defined. Delegations should also be cross-checked to ensure that proper delineation of responsibilities is in place, which will further enhance the benefits. Clearly, it is important that in any organization individuals have the correct type and level of training for the processes that they need to follow, the equipment they must use, and the strategies they must employ in order to complete their tasks competently.