ABSTRACT

John Taylor meets his new team and explains the need to transform the unit. He identifies opportunities to improve the risk assessment, audit plan, audit programs, training regimen, performance evaluation, communication, and project status updates. The managers in internal audit discuss their approach to performing recurring audits, the contents of the related work programs, and the contrast between control-based and risk-based auditing. John reflects on his time-management and management styles as he begins his year-long journey, and introduces a new format for the team’s weekly meetings. Relationship-building begins as interesting character traits become evident and strains among his staff surface. John meets InSports’ senior management team members from whom he learns about organizational priorities and challenges.