ABSTRACT
According to Selwyn, who came up firstly with the term “digital decisions”, when individuals make empowered decisions to use or not to use technology, they exercise a genuine choice by taking into account its relevance, usefulness or even happiness caused by its usage throughout their everyday lives. By comparing the CSC Program to the wider population of employee volunteering programs; or by considering how representative CSC participants are in comparison to the wider organization’s population it is possible to discuss about the empirical generalizability of the CSC Program results. ‘Technology-enhanced volunteering’ refers to the mixture of the social affordances of digital tools, with new informal learning agendas and priorities that provide the potential for cathartic shifts in employee volunteering practices. In terms of the learning process, the CSC Program can be regarded as a non-formal learning activity as there is no predefined curriculum or structure for training.
