ABSTRACT

The issue of healthcare requires a heightened level of focus to provide better solutions in terms of both management and policy. Numerous medical facilities have developed smart healthcare management systems (SHMS) to facilitate a comprehensive field of professional healthcare assignments and activities and to offer a convenient and perceptive environment that covers the broadest possible scope of medical center operating procedures. These SHMS support a comprehensive field of professional healthcare assignments and activities. This chapter presents a hybrid approach to solve the problem of evaluating SHMS portfolios in a resource-restricted environment. The hybrid approach consists of two multi-criteria decision-making methods, the analytical network process (ANP) method, and the simple additive weighting (SAW) method. There are two stages to the ANP procedure. The primary component of this system is a control hierarchy or network consisting of criteria and sub-criteria that regulates the interactions. SAW is one of the most popular methodologies amongst multi-criteria decision-making method techniques, that uses weighted addition.