ABSTRACT
This chapter outlines the application of methods to support the design and development of the new flight deck technologies. Following on from the previous chapter whereby design recommendations are given, ways in which these recommendations can be achieved is the focus of this chapter. Critically it presents how end-users, in this case airline pilots, can be heavily involved in the generation of design concepts. The ‘Design with Intent’ (DwI) method is presented to show how novel, yet functional, designs can be generated. The method is discussed in relation to engine warning systems within the cockpit, as they have previously been highlighted as being outdated and limited by current technological and architectural constraints. The benefits of applying user-led design approaches is discussed, as well as feasibility and logistical considerations. The second part of this chapter will compare the design ideas generated from the DwI method to the design recommendations generated by Human Factors practitioners using the Systemic Human Error Reduction and Prediction Approach (SHERPA), which seeks to develop designs through exposing errors in current systems (as has already been presented in Chapter 6). Through comparing insights from DwI workshops to SHERPA outputs, similarities and differences are revealed that highlight the utility of the two approaches as well as what can be gained from a combined approach.
