ABSTRACT
The success of some frontline collaboration projects has been limited because the social services staff have been unable to forge effective links with one or more key primary care professionals. There are many different types of collaborative projects involving health and social care workers located in primary care settings. Nevertheless, it does appear that the schemes offer better benefits to primary care professionals than social care workers, and may require more upheaval in working practices for social services managers than their health authority or primary care counterparts. The only drawbacks for primary care professionals appeared to be that the social care workers could not always provide them with the level of service they expected and were limited to working according to social services department hours and procedures. It is unfair for primary care professionals to expect social care workers to radically change their way of working without being willing to do the same.
