ABSTRACT
Most people will agree that both the quality and quantity of staff function work in their organizations can be improved. In fact, this only stands to reason, since staff and management performance has a great impact on organizational performance. The uniform control syndrome arises when an organization tries to apply operational site-based improvement control mechanisms to staffers with different job functions. When people are afflicted with the measurement obsession syndrome, they get fixed on the idea that if something can't be measured, it's not scientific and objective. In general, staff personnel like engineers concurrently engage in multiple tasks, especially senior staffers and managers, who simultaneously think about multiple jobs and freely shift their emphasis from one subject to another. Structure for enhancing daily activities through creativity is very effective for staff-level improvement activities that require more intellectual productivity than any other functions and that must be completed within specific time frames.
