ABSTRACT
Performance measurement is a fundamental principle of management. It identifies gaps between current and desired performance and indicates progress toward closing the gaps. Carefully selected key performance indicators (KPIs) identify precisely where to take action to improve performance. Asset capability, operating practices, and the maintenance of asset condition contribute to the ability to meet performance requirements. Some typical KPIs used to measure these are operating cost, asset availability, environmental incidents, and asset utilization. The function of work identification is to identify the right work at the right time. Initiating a work request is one method of identifying work. Once a work request is submitted, it must be reviewed, validated, and approved before it becomes an actual work order. If the work request process is performing well, its validation and approval/rejection should occur promptly. The primary function of the work planning element of the maintenance process is to prepare the work to achieve maximum efficiency in execution.
