ABSTRACT
The competition in international markets has led to a situation where industrial maintenance services are increasingly outsourced. Many regional clusters have fragmented into global value chains, in which geographically scattered companies specialize in particular activities. The proliferation of maintenance outsourcing indicates that companies firmly believe they can achieve added value from a new kind of network model. In addition, previous studies have proved that companies can improve their profitability and overall competitiveness by incorporating new services systematically into their business. The reasons for this include, for example, better predictability of company sales and cash flows, reaching new markets, protecting the company's actual core product, and improved customer satisfaction and cooperation. The role of maintenance is significant and will continue to grow. All equipment grows old, but there is an increasing lack of maintenance within companies. Servitization has a huge impact on the life cycle.
