ABSTRACT
The backgroood of plant personnel helps to identify operating deficiencies, potential human errors and what may be deficient from a management perspective.
Choosing suitable plant personnel is fairly complex since a balance of abilities and education is necessary. If an individual is highly educated but impractical, they can fail due to boredom on the job or may be less willing to learn and repeat routine procedures. If an individual is ooder-educated they can make incorrect judgments due to lack of knowledge. There may be little benefit in asking "Do you understand?" as the person asking cannot understand another person's thought processes, without more intensive questioning.
