ABSTRACT
The common theme is producing a consistent and high-quality product or service, while optimizing cost and efficiency. The Ishikawa diagram was created by Kaoru Ishikawa in 1968 to improve the quality of management processes. We have a unique opportunity to positively impact the enterprise by facilitating change and helping customers optimize their processes, resulting in cost savings, revenue recoveries, and improved control efficiency and effectiveness. The problem statement should include measurable data to support the business case for change. The problem statement should include measurable data to support the business case for change. Internal auditors need a system to help customers improve processes, identify cost savings and efficiencies, accelerate change, and design the best future state solutions. The simplest way to understand the current state is to document the process in a workflow map. Value-added actions meet three criteria: they are performed correctly the first time, they are additive to the process, and they are considered valuable to the customer.
