ABSTRACT
The handbook may take the form of written memoranda for the practice personnel. Its contents can vary to suit individual needs. In its simplest form it may comprise a dozen individual sheets on various aspects of dental practice, bound into a loose-leaf binder. The handbook may be expanded to include a section to introduce associates to practice policy, and to provide details on practice policy on clinical note taking, radiographs, local laboratory facilities, referral centres etc. The handbook should be introduced as a document reflecting policies and it should be stressed at the outset that the book will be revised to reflect changes. In this way, it remains a developing document and sections can be updated. If the introduction of change is discussed openly at staff meetings and a consensus view formed, a revision to the handbook should follow to reinforce the changes.
