ABSTRACT

AAA: authentication, access, and accounting (triple-A approach) AAAASF: American Association for Accreditation of Ambulatory Surgery

Facilities AAAHC: Accreditation Association for Ambulatory Health Care ACA: Affordable Care Act ACHC: Accreditation Commission for Health Care, Inc. ACO: accountable care organization ACR: American College of Radiology ADE: adverse drug event ADM: automated dispensing machine AHIMA: American Health Information Management Association AMIA: American Medical Informatics Association AMP: Applied Measurement Professionals, Inc. ASP: application service provider ASTM: American Society for Testing and Materials AO: accreditation organization AOA: American Osteopathic Association/Healthcare Facilities Accreditation

Program AR: accounts receivable ASC: ambulatory surgery center ATA: American Telemedicine Association ATM: asynchronous transfer mode BI: business intelligence BPM: business process management BPMN: Business Process Model Notation BPR: business process reengineering BYOD: bring your own device CAH: critical access hospital CAHIMS: Certified Associate in Healthcare Information and Management

Systems

CAP: College of American Pathologists CBI: clinical and business intelligence CDA: clinical document architecture CDC: Centers for Disease Control and Prevention CDS: clinical decision support CDSS: clinical decision support system CEO: chief executive officer CFO: chief financial officer CHAP: Community Health Accreditation Program CHC: community health center (in Canada) CHCF: California HealthCare Foundation CHIM: Certification in Health Information Management (in Canada) CHIO: chief health information officer CHIP: Children’s Health Insurance Program (in the United States) CHPS: Certified in Healthcare Privacy and Security CIO: chief information officer CISO: chief information security officer CISSP: Certified Information Systems Security Professional CLIA: Clinical Laboratory Improvement Amendments CMIO: chief medical information officer CMS: Centers for Medicare & Medicaid Services CNIO: chief nursing information officer COO: chief operating officer CoP: conditions of participation COTS: commercial off-the-shelf [solution] CPHIMS: Certified Professional in Healthcare Information and Management

Systems CPOE: computerized practitioner order entry (or computerized provider order

entry) CPT: current procedural terminology CPU: central processing unit CRM: customer relationship management CSO: chief security officer CT: computed tomography CTO: chief technology officer DAMA®: Data Management International DICOM: Digital Imaging and Communications in Medicine DMAIC: define, measure, analyze, improve, and control DMS: document management system DNFB: discharged not final billed DNVHC: DNV Healthcare eHealth: healthcare practice supported by electronic processes and

communication EHR: electronic health record

eMAR: electronic medication administration record EMM: electronic materials management EMR: electronic medical record EPPM: enterprise project portfolio management ERM: enterprise risk management FDA: Food and Drug Administration (in the United States) FTE: full-time employee GB: gigabyte GDP: gross domestic product GP: general practitioner GUI: graphical user interface HCPC: Health and Care Professions Council HHA: home health agency HHS: Department of Health & Human Services HIE: health information exchange HIM: health information management HIMSS: Healthcare Information and Management Systems Society HIPAA: Health Information Portability and Accountability Act HIT: health information technology HITECH Act: Health Information Technology for Economic and Clinical

Health Act HITSP: Healthcare Information Technology Standards Panel HL7: Health Level Seven HRSA: Health Resources and Services Administration HSCIC: Health and Social Care Information Centre ICD: International Statistical Classification of Diseases and Related Health

Problems ICU: intensive care unit IDS: integrated delivery system IEEE: Institute of Electrical and Electronics Engineers IFHIMA: International Federation of Health Information Management

Associations IHE: Integrating the Healthcare Enterprise IM: information management IMIA: International Medical Informatics Association IOM: Institute of Medicine IP: Internet Protocol IPv4: Internet Protocol version 4 IPv6: Internet Protocol version 6 ISC2: Information Systems Security Certification Consortium, Inc. ISPOR: International Society for Pharmacoeconomics and Outcomes Research IT: information technology ITIL: Information Technology Infrastructure Library JCI: Joint Commission International

KPI: key performance indicator LAN: local area network mHealth: mobile health ME-PI: management engineering and process improvement MPLS: multiprotocol label switching MRI: magnetic resonance imaging NHIN: Nationwide Health Information Network (in the United States) NHS: National Health Service (in the United Kingdom) NIST: National Institute of Standards and Technology NPI: National Provider Identifier OECD: Organisation for Economic Cooperation and Development ONC: Office of the National Coordinator OPT: outpatient physical therapy provider P&Ps: policies and procedures PA: physician assistant PA-C: physician assistant-certified PACS: picture archiving and communication system PCP: primary care provider PHI: personal health information PHR: personal health record PM: project manager PMBOK: Project Management Body of Knowledge; PMBOK Guide PMO: project management office PMP: Project Management Professional PPM: project portfolio management PQRI: Physician Quality Reporting Initiative PQRS: Physician Quality Reporting System RAM: random access memory RDBMS: relational database management system RFI: request for information RFID: radio frequency identification RFP: request for proposal RHC: rural health clinic RHIA: Registered Health Information Administrator (in the United States) RHIO: regional health information organization RHIT: Registered Health Information Technologist (in the United States) ROI: return on investment RPO: recovery point objective RSS: really simple syndication RTO: recovery time objective SAE: self assessment exam SBARC: situation, background, assessment, recommendation, and

communication SLA: service-level agreement

SMART: specific, measurable, attainable, relevant, and time bound SNOMED: Systematic Nomenclature of Medicine SUS: Secondary Use Services (in United Kingdom) SWOT: strengths, weaknesses, opportunities, and threats TCP: transmission control protocol UMM: usability maturity model URL: uniform resource locator UX: user experience VoIP: voice over Internet protocol VPN: virtual public network WAN: wide area network WBS: work breakdown structure WHO: World Health Organization XPDL XML: Process Definition Language