ABSTRACT

Although our experience and insight comes from within the context of a 5-year research study, the lessons learned are applicable for designers who want to develop and introduce new products, policymakers who recognize the value of large-scale technology interventions, facility managers who want their residents to benet from technology use, and anyone attempting to implement technology instruction/intervention programs within CCRCs. In some ways, if it is possible to do this type of program within the constraints of a funded research study, with all the attendant rules and requirements, it is certainly possible, and perhaps easier, to do so without such constraints. As this chapter details, we were able to conduct multiple 8-week technology training programs for older adults in CCRCs

while coming from outside the organization, having few examples to follow, being constrained (once they were nalized) to our existing materials and assessments, and using what today seems like outdated, oversized, and not very user-friendly technology. The information gleaned through preparing and implementing this trial was substantial. In this and other chapters of this book, we present key considerations for others who wish to implement interventions and trainings in similar contexts.