ABSTRACT
Current needs for technological access and use in continuing care retirement communities Learning how to use technology, like learning any new skill, requires continued support and practice. Because of technology’s ever-changing nature, the skills one learns must be continually updated. For older adults, this can be quite frustrating and can impede the continued use of technology. The skills they initially learn will have to be changed and adjusted for each new technology or each new update of their current technology. Something as simple as changes in the interface of the email system can throw off their usage patterns due to frustration and irritation. To overcome some of these issues, we tried to anticipate changes in the interface, issues with access, and the need for continual support. By anticipating issues in these areas and trying to incorporate new avenues of use through pulling in family members, we hoped to nd ways to keep older adults engaged with the technology longer. This chapter addresses how we anticipated these needs and addressed these issues.
