ABSTRACT

The essential qualities of a Facilitator In different settings, and in a variety of ways, Facilitators help groups function more effectively. A useful way to describe their work is:

(Bentley, 1994)

In the NHS, Facilitators have helped groups by offering a wide range of practical assistance and moral support. They have provided ideas, informa­ tion, advice, direction, resources, support, training and tools and worked with practices in areas of both clinical and organisational development.