ABSTRACT
Either the health care professionals have just chosen a new computerized electronic patient record (EPR) system or they are wondering what they forgot to consider when they did. It is a fact of computerized EPR systems that however much training the professionals have they will always need more. Just like other software applications many people never use more than 10% of the capability of an EPR system as they either do not know how to or do not know what is possible. Regular systems maintenance is essential. Some of the systems actually run these tasks automatically but the professionals still need to check that they do happen and that they work properly. The most important part of regular systems maintenance is daily backup. Professionals may have the best EPR system in the world, be using it as effectively and efficiently as possible, providing excellent and proved patient care and yet he/she will still have problems.
