ABSTRACT
We have to work hard to build a good relationship between our company and our suppliers, based on cooperation and trust, and to be realistic, the amount of cooperation we receive is linked to the amount of the factory’s production capacity we take. If we are in the position to take approximately 30% or more of their capacity, the factory will be willing to cooperate on matters of quality, because financially, your business is valuable to them. Other times, we might have to spread our orders thinly over many suppliers and they will judge you against their least demanding customers, who may not ask for as many samples or insist on as much fabric testing as you require. Factories often work with a mix of customers, each with a different set of priorities and standards. This may cause difficulties at first, so you need to explain who your customers are and the level of quality that they expect to ensure that they keep coming back to buy your products, which in turn will enable you to place more business with their company. If this sounds like the carrot and the stick, it is meant to! If you want a factory to view quality as importantly as you do, then motivate them in a positive way, patiently explaining that if they work together with you to get things right, there’s every possibility that business will increase. Always take the opportunity to talk about your company in a positive way and consider your suppliers as an extension of your business.
