ABSTRACT

Human factors and ergonomics (HF/E) practitioners have the best opportunity ever to communicate with senior decision-makers to get our message to the Boards of companies, but we need to adapt our approach to their needs. For instance, the emphasis on risk and risk management within corporations gives us an ideal tool to talk to the senior executive. We must become an expert at talking to the Board in language that they use and are familiar with. As organizations are driven by measureable objectives we need to align our message to these objectives and demonstrate how the HF/E practitioner contributes to the solution. A simple framework that allows organizations to explore their vision, their core values, and the effectiveness of their risk registers provides us with a start-point to work with the senior team to demonstrate how they can articulate what really matters and begin to deliver improvements.