ABSTRACT

Interface analysis methods are used to assess the man–machine interface of a particular system, product or device. Interface analysis techniques can be used to assess a number of different aspects associated with a particular interface, including usability, user satisfaction, error, layout, labelling and the controls and displays used. A number of different types of interface analysis technique are available, such as usability assessment, error analysis, and interface layout analysis and general interface assessment techniques. Heuristics analysis is one of the simplest interface analysis techniques available, involving simply obtaining subjective opinions of the analyst based on his or her interactions with a particular device or product. To conduct a heuristic analysis, an analyst performs a series of interactions with the product or interface under analysis, recording his or her observations as he or she proceeds. Heuristic analysis involves analysts providing subjective opinions based upon their interaction with a particular design, device or product.