ABSTRACT

Data collection methods are used to collect the relevant information that is used to provide the description of the system or activity under analysis. The main advantage associated with the application of data collection methods is the high volume and utility of the data that is collected. Interviews offer a flexible approach to data collection and have consequently been applied for a plethora of different purposes. Despite the usefulness of data collection methods, there are a number of potential problems associated with their use. For example, one problem associated with the utilisation of data collection methods such as interviews, observational study and questionnaires is the high level of resource usage incurred, particularly during the design of data collection procedures. Specific questionnaires can be designed and administered based upon the objectives of a particular study. Data collection methods therefore represent the cornerstone of any Human Factors analysis effort.