ABSTRACT

The findings from Chapter 5 provide direction for a second study described in Chapter 6. The detection of errors post-task completion is observed in a further cohort of naval aircraft engineers using a diary to record work-related I-LED events. The systems approach to error research is again combined with multi-process theory to explore sociotechnical factors associated with the I-LED phenomenon. Perception of system cues in different environments facilitates successful I-LED where the deliberate review of past tasks within a time window of two hours of the error occurring, and whilst remaining in the same sociotechnical environment to that which the error occurred, appears most effective at triggering recall. Several practicable interventions are also highlighted, which offer potential mitigation for latent error conditions, particularly in simple everyday habitual tasks.