ABSTRACT

To understand how I-LED interventions might benefit an organisation's safety system, literature on human-centred safety strategies is reviewed in Chapter 8. It is argued a truly resilient safety system comes from a total safety approach that optimises sociotechnical controls at the organisational level through to the management of safety by individual operators in the workplace. A review of literature finds few models that describe an agreed safety strategy for managing organisational resilience; thus, a Total Safety Management (TSM) model is proposed that highlights the hierarchical relationship between safety ‘as done’ by competent operators through to the ‘as designed’ safety system.