ABSTRACT
People first need to be brought face-to-face with the true, mammoth scope of the problem, what it costs their company, industry, and the taxpayer, as well as its growing impact on the ability of American industry to successfully compete and preserve jobs. In other words, they have to be convinced of the severity of the problem and the significance of the cure. A real key is to make the classes genuinely interesting and dynamic. After all, nobody wants to come to a class about back pain. An important concept that comes with training experience is bantering back and forth with the class participants. Each trainer should be told several times that each class has to be better than the one before and that during those two to three hours of class their job is to ensure it is the very best class the employees have ever been to in their lives.
