ABSTRACT
"Communication" is a broad term that, loosely described, includes acquiring and transmitting different types of information. A good technical project manager who knows how to estimate, plan, schedule, and execute a construction contract may fail, unless he or she also has good communication skills. Construction communications may be written, oral, or electronic. Good communications are concise and focused to avoid misinterpretation. The interplay between the owner's representative, architectural project manager, general contractor's project manager and superintendent, project engineers, and subcontractor office and field representatives relies on good communication processes. Any study of construction leadership shows communication skills as one of the strongest traits of both office and field construction leaders. Meetings, especially weekly owner-architect-contractor coordination meetings, are important communication opportunities for the project manager. A high-technology client and their architect engage in the design and construction of a multiphased multi-building research campus.
