ABSTRACT

When the Lean Performance improvement tasks of the project are being completed and when modifications that will be included in the live system have been received and preliminary tests conducted, no further modifications should be performed until after 90 days of live, stable system operation. The system as it will be used live is now available for further testing. While the lean commerce team has conducted some tests on customer-facing processes, the testing cycle is now expanded to include users at the manufacturing plants and at corporate headquarters. Plant and corporate teams will participate in testing the software during the prototype/pilot, process, and stress tests. Successful completion of these tests will confirm that the processes performing the work are understood, that these processes have been improved and can be successfully accomplished with the new software, and that the manual workarounds that have been developed in lieu of modifications will work.