ABSTRACT
Does this problem describe a “something-changed” or a “neverbeen-there” situation?
Review of problem description:
• Has the problem description been reviewed for completeness with the GPS customer and affected parties? (Has concurrence been obtained from the GPS customer and the affected parties?)
• Should this problem be reviewed with executive management? • Should financial reserves be set aside? • Should any moral, social, or legal obligations related to this problem be
considered?
