ABSTRACT
The law of cause and effect applies to all situations. Things don’t just happen for no reason at all. For every effect there is a cause. The cause may or may not be simple — quite often it is indeed complex. What is of paramount importance is determining the true cause or, as it is most commonly referred to, the “root cause,” the why and wherefore, the reason(s) behind it all. This is what the world of problem solving is all about. Something has gone wrong, you do not know the cause(s), and you want to do something about it. In essence then, the problem solving process is an analytical method to solve the problem at hand.
