ABSTRACT

If a problem exists, clarify the tradeoff behind it. This is the first step in finding the real problem and good solutions.

We have already said that there are contradictions behind every difficult problem. The concept of a contradiction is very important. Participants in problem-solving training often wish for more help with contradiction analysis, because contradictions are at the core of the most challenging problems. In this chapter and the next, we will focus on the concept of contradictions.