ABSTRACT
Today’s company leaders face the challenge of deciding which option to take when making critical business decisions in regard to improving operational efficiency. However, when it comes to implementing a major change, the process is much simpler, with just two options to consider: operate in the current state and maintain the status quo, or embrace change. Those who embrace change propel their companies far past those maintaining the status quo. Ensuring a successful transition from the status quo is not enough: the company must fully embrace and sustain the change. In order for positive changes to be implemented and sustained, upper management must have a vision of where the company is headed, as well as provide clear direction, so that the change is embraced positively company wide. And, only companies that can successfully do this can hope to become world-class organizations.
