ABSTRACT

This chapter begins with compelling reasons for transitioning to RFID technology from bar-code technology, and gives an overview of the RFID market. It moves on to the discussion of economic feasibility of rolling out RFID with a focus on supply chain synchronization, customer privacy issues, security challenges, operational and IT challenges, logistical challenges, program management challenges, education and training, standard implementation challenges, and what lessons have been learned. After this, we cover what RFID technology infrastructure is and should be, and then the future of Web-centric Supply Chain Management (SCM).