ABSTRACT
Measurement plays an important part in the work of both practitioners and researchers in public administration. As managers, we know that the portion of the work that is measured is the portion of the work that gets attended to. As researchers, especially those using a quantitative design, we know that the first consideration in any evaluation of our work is the appropriateness of the measures used in the research. What we choose to measure illustrates what is valued in a particular situation. So measurement is a particularly important consideration because it captures the assumptions made by both practitioner and researcher about what really matters in the managerial activity or the research effort.
