ABSTRACT

Consumer services can broadly be divided into two major areas: content services, where the customer is offered professionally produced material for entertainment, information or education; and communication services, where the customer is offered the ability to create a two- or multi-way information-bearing channel with other communicating entities. Content Producers create programs, films, books, music tracks, and performances with the intent that consumers should find their work valuable, and should pay to experience it. The problems they face are to acquire an audience at all, to deliver their product to that audience, and to secure payment. There are so many potential providers of content in a busy and inattentive world, that all of these things can be very difficult. The purpose of content aggregation is to better secure revenue streams, either from consumers through subscriptions or pay-per-item, or from advertisers drawn by the aggregated audience, or frequently from both.